tk taka's commitment to responsible gaming
Gaming should be fun, not stressful. tk taka believes every player can understand their own limits, make the right decisions, and get support when needed. On this page you will find out how to keep yourself safe and where to turn if a problem arises.
tk taka is only for players aged 21 and above. Opening or using an account by anyone underage is strictly prohibited.
Keep your gaming under control
For many people, casino games or betting are a form of entertainment — much like watching a film or playing sport. But for some people it can become a problem. tk taka understands that difference. That is why we provide players with a range of control tools and information so you can play with awareness.
Before you play, decide how much time and money you are willing to spend. If you reach that limit, stop. Placing more bets to try to recover money you have lost is a harmful mindset. Remember, both winning and losing are possible in all types of betting and casino games; no method guarantees a win.
Under our Terms and Conditions, all users must verify their age and follow responsible gaming behaviour. tk taka reserves the right to verify any account it considers suspicious, both at registration and afterwards.
Set your own limits
After logging in to tk taka, you can activate the tools below from your account settings. They work on your request — no complications.
Deposit Limit
Set a maximum amount you can deposit per day, per week, or per month. Once set, it takes effect immediately.
Deposit ControlSession Time Limit
Set how long you can play in one session. Once the time is up, the session will end automatically.
Time ControlTemporary Break
If you feel you need a rest, you can temporarily close your account for anywhere from 24 hours up to 30 days.
Cooling-OffSelf-Exclusion
You can close your account for anywhere from 6 months up to permanently. During this period, logging in or making a deposit will be completely impossible.
Permanent BreakDirect Support
If you need help setting limits or want to take a break, contact tk taka's 24/7 live chat or email — in Bengali or English.
Support AssistanceFamily Protection
If there are young children at home, enable parental controls on your device. tk taka is always ready to prevent underage access.
Family SafetyRecognise the signs of a problem
It is not always easy to tell when a gaming habit is becoming a problem. Watch out for the following.
Spending beyond your budget: You are spending more than you set aside for gaming, or placing bets with money needed for household expenses.
Chasing losses: After losing, you place bigger bets to try to win the money back.
Unable to stop: You want to stop but cannot — you keep coming back.
Hiding it: You are keeping your gaming secret from family or friends.
Stress or anxiety: You feel restless when you cannot play, or you feel guilty after playing.
Impact on work or relationships: Gaming is causing problems in your career, family relationships, or studies.
If you notice even one of these signs in yourself, take a break and seek help. Under tk taka's responsible gaming policy and our Privacy Policy, your personal information and requests will be kept completely confidential.
Healthy gaming habits
Following a few simple rules keeps gaming enjoyable at all times.
- Set a budget before you play and stick to it.
- Play for entertainment, not as a source of income.
- Do not play when you are tired, upset, or under the influence of alcohol.
- Take regular breaks — do not play for long stretches without stopping.
- Set aside any winnings separately and do not bet with them again.
- Spend time on other hobbies and relationships outside of gaming.
- Stop when you lose — walk away from the urge to recover your losses.
- Let your family know how much time and money you are spending.
Where to get help
You do not have to carry a problem alone. Get support through any of the channels below.
tk taka Live Chat
Our support team is available on live chat 24 hours a day, 7 days a week, in Bengali or English. You can also make a self-exclusion or limit request here.
Email Support
Write to us with the details and send an email. Our email address is: [email protected]. Responsible gaming matters are given priority responses.
Family and Trusted Ones
Talk to a family member or a close friend. They can help you make the right decisions and be there for you when you need them.
Professional Counselling
Contact a mental health specialist or addiction counsellor. Both government hospitals and private organisations in Bangladesh provide mental health services.
Community Support Groups
Social service organisations working on gambling addiction in Bangladesh offer support. This service is available through the local Department of Social Welfare.
More Information and FAQ
Find answers to common questions about responsible gaming, account limits, and self-exclusion in our FAQ section.